Need Help? Reach the Right Team Fast
Whether you are evaluating SWAPP for your ministry, need technical support, or want to discuss a custom rollout, we make it easy to connect with the right person. Use the contact options below to get answers quickly and keep your project moving.
Sales & Demos
Schedule a guided walkthrough of SWAPP features, implementation options, and pricing.
Technical Support
Need help with access, configuration, or troubleshooting? Our support team is available to assist.
Billing Questions
Get help with invoices, subscriptions, trial accounts, renewals, and payment updates.
Partnerships
Explore church network partnerships, integrations, referrals, and strategic collaborations.
New Customer Onboarding
Start with a clear implementation plan, launch checklist, and next-step guidance from our team.
Contact Information
If you prefer to speak with someone directly, our phone line is the fastest way to connect. You can also send us an email for detailed questions, documentation requests, or follow-up communication.
Phone
Best For
Demo requests, feature questions, account support, implementation guidance, and ministry technology planning.
What to Include in Your Message
To help us respond efficiently, include a few details about your church or organization, your goals, and the specific area you need help with. That context allows us to route your request to the right specialist.
Organization Name
Tell us which church, ministry, or team you represent.
Primary Goal
Explain whether you want to improve giving, messaging, events, or follow-up workflows.
Timeline
Let us know when you hope to launch, migrate, or schedule a demo.
Current Tools
Share what systems you use now so we can recommend the best next step.
Why Contact SWAPP?
We are building software for churches and ministries that need a simple, reliable way to organize communication, giving, follow-up, and engagement. When you contact us, you are speaking with a team that understands the operational needs of ministry and the importance of fast, practical support.
Faster Decisions
Get direct answers so you can evaluate SWAPP without unnecessary delays.
Clear Guidance
Understand the best setup for your ministry before you commit resources.
Human Support
Talk to real people who can explain features and help solve problems.
Implementation Help
Receive practical advice on launching, onboarding, and adoption.
Long-Term Partnership
We aim to be more than software — we want to support your mission over time.
Request a Demo or Ask a Question
If you are exploring church software options, send us your questions and we will help you compare capabilities, understand onboarding, and choose the right path. We welcome inquiries from churches of all sizes, ministry teams, and organizations looking for a better way to manage engagement.
Quick Contact Options
Use the phone number for immediate assistance or email us with any detailed request. If you are a prospective customer, let us know which features matter most and we can recommend next steps.
Before You Reach Out
If your question is about pricing, implementation, or product fit, it helps to have your goals and current process documented. We can answer more quickly when we understand your church size, communication workflow, and launch timeline.
For support questions, please include screenshots, device details, or a brief explanation of what you are seeing so we can resolve the issue efficiently.
Frequently Asked Questions
How can I contact SWAPP the fastest way?
The fastest way to contact SWAPP is by phone at (616) 914-8392. If your question is detailed or not urgent, email us at [email protected] and we will route it appropriately.
What kind of questions can I ask on the contact page?
You can ask about demos, pricing, onboarding, technical support, billing, partnerships, feature requests, and implementation guidance. We welcome both pre-sale and post-sale inquiries.
Can I request a product demo?
Yes. If you want to see how SWAPP works for your church or ministry, contact us and ask for a demo. We can help you understand the core features, launch process, and best-fit use cases.
Do you provide support for existing customers?
Yes. Existing customers can contact us for technical assistance, billing questions, and onboarding support. Please include as much detail as possible so we can respond efficiently.
What information should I include in my message?
Include your organization name, the reason for your inquiry, your timeline, and any relevant details about your current tools or setup. This helps us give you a more accurate and useful response.
Can I start a free trial after contacting you?
Yes. If you are ready to explore SWAPP immediately, you can start a free trial while also reaching out for personalized guidance.